Effective Date: March 17, 2026
Sancta offers a digital pilgrimage service with a free tier and a paid Pilgrim subscription. All payments are processed by Paddle, our merchant of record.
The Pilgrim subscription includes a 7-day free trial. You will not be charged during the trial period. You may cancel at any time during the trial without being charged.
As Sancta is a digital service, all sales are generally final once the subscription period has begun. However, we want you to be satisfied with your experience.
You may request a full refund within 7 days of your purchase date. Refund requests made after 7 days from the purchase date will not be eligible for a refund.
To request a refund, please contact us at support@sancta.app with the following information:
Approved refunds will be processed within 5-10 business days. The refund will be issued to the original payment method used for the purchase.
For any questions about our refund policy, please contact us at: support@sancta.app